
Beautiful isn't it?
So you can imagine how sad I was when one day about a month ago I came home from work, popped my iPod in it's slot and got...No Sound! Nothing! Nada! I could see it working but couldn't hear anything.
This immediately lead to a medium sized panic attack, as I only just recently got my iPod back from 2 month away (2 MONTHS) from making no sound. I couldn't believe that my iPod was broken again, and after some very scientific testing, it turned out that my iPod was in working order but my dock was not.
At least that is still under warranty.
After calling the company I was told I would have to mail the stereo back to them for maintenance. Back to them mean Philadelphia. And therefore at least a $20 shipping fee. Oh and no they wouldn't me mailing me a postage paid box to preform said shipping. (I asked because when my computer crashed, that's what Compaq did)
So you imagine my surprise when about a week later a package arrived COD from Altec Lansing. I couldn't imagine they gave in and mailed me a box, and then charge me the postage. And no they didn't. Instead the mailed me a brand new stereo, and charged me the shipping. (What kind of company is this?)
So now I have two. One that works and one broken one. I am not going to pay another $20 to mail the broken one back to them...but I might pay someone to make it work (is that unethical? Its not like I asked them to mail a new one and there was nothing in the box but the stereo, no instructions whatsoever)
The really weird part is that they never even verified that I'd only that the first system for less the the one year warranty. They just shipped out a new one...so weird.
a hug from not so could Lisbon.. :)
ReplyDeletekisses,
Luis
(nice blog)